Kustomer

The Kustomer API is a powerful tool that allows your organization to interact with nearly every resource within Kustomer. Through a series of REST APIs, you can securely insert and update customers, messages, conversations, custom objects (KObjects), and much more.The Kustomer API has many uses but is best applied to programmatic interactions with the Kustomer platform.For example, an airline using Kustomer could program its flight tracking software to update a customer’s timeline in Kustomer when a flight is delayed. This event would be instantly available to the airline’s customer service agents. It could also trigger a workflow that instantly sends an SMS message to the customer informing them of the delay.The Kustomer API is an HTTP API based on RESTful design principles, with resources accessible via a URL similar to a website address. You can use the following base URL to make API requests: address represents a different resource. For example, requests sent to manipulate Customer objects. The request has a different outcome depending on the HTTP verb used in your request.A request sent to with the GET verb returns a list of customers belonging to your organization. Sending a POST request to the same endpoint creates a new customer.You can interact with the Kustomer API using any standard HTTP client or your own scripts and programs.While you can use the API software of your choice, our developer documentation is written around the use of Postman.If you'd like to use Postman, follow these steps to set up the app and

Competitive SalariesOTE at Kustomer for Mid Market Account Executives and SMB Account Executives is highly competitive compared to industry peers. View salaries# 1,544of 2,494 Software orgs# 946of 2,494 Software orgsIncentive Compensation Structure# 626of 2,494 Software orgs# 1,003of 2,494 Software orgsProfessional Development and Training# 1,447of 2,494 Software orgsInbound Lead / Opportunity Flow# 1,563of 2,494 Software orgs# 1,298of 2,494 Software orgsWant to see everything?Take a moment to anonymously rate any company you've worked for and get free access to all of our data!Greater New York City AreaKustomer helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more. Kustomer enables fast, personalized, and efficient...MorePercent that Attain Quota?of team members typically hit their quotaSoftware Industry Average41%Quota Attainment at KustomerSalariesSalaries at KustomerEmployee RatingsSales Engineer / Solution Consultant54%Ratings submitted by current employees6556%Ratings submitted by former employees5244%Have you worked at Kustomer?If so, please take a few minutes to anonymously share you experience!Kustomer has an overall employee rating of 3.3 out of 5 and a RepVue score of 79.07. They are ranked #1133 out of all Software organizations.Currently it is reported that 18.8% of the reps at Kustomer are hitting quota.Kustomer has a rating of 2.9 out of 5 for culture and leadership. They are ranked #3297 in this category out of 5415 companies.Kustomer has a rating of 3.8 out of 5 for Product - Market Fit and is ranked #1003 out of 2494 Software companies.FAQ at Kustomer

Effective Updated: January 30, 2024Kustomer, LLC (formerly Kustomer, Inc.) (“Kustomer,” “we,” “us,” or “our”) provides a SaaS customer relationship management platform that optimizes the communications and interactions of our business clients (“Client,” “you,” or “your“) with the customers/end-users of their products and services (“Customers“). This Product Privacy Statement explains how Kustomer collects, uses, discloses, and otherwise processes Customers’ personal information or personal data on behalf of our Clients in connection with our Clients use of our products and services (collectively, the “Services“). For the prior version of our Product Privacy Statement please see links at bottom of page.ScopePersonal information or personal data refers to any data or information that can be used to identify a natural person, and are subject to applicable data protection laws, such as the EU General Data Protection Regulation 2016/679 (“GDPR”) or the California Consumer Privacy Act (Assembly Bill 375), as amended (“CCPA”). We use the term “Personal Data” throughout this Product Privacy Statement to mean, as applicable, “personal data” (under the GDPR), “personal information” (under the CCPA), or similarly defined personally identifiable information governed by an applicable data protection law that is made available to Kustomer in connection with the Services.With respect to cases in which Kustomer collects or receives Personal Data under and/or pursuant to the direction of our Clients, Kustomer is acting as a data processor (under GDPR) or service provider (under CCPA), and our Clients are the data controllers (under GDPR) or businesses (under CCPA) with respect to such Personal Data. To this end, if not stated otherwise in this Product Privacy Statement or in a separate disclosure, we process such Personal Data as a processor/service provider on behalf of our Clients (and their affiliates) who are the controller/business that have collected the Personal Data.Kustomer’s processing of Personal Data in connection with the Services is governed by this Product Privacy Statement and our agreements with each Client, including our Master Subscription Agreement available here and our Data Processing Addendum available here (in each case, a “Client Agreement”). In the event of any conflict between this Product Privacy Statement and the corresponding Client